Full Guide to Fix 'Samsung Galaxy Phone Keeps Restarting' When the downloading is finished, tick I have read all of the above information and Allow saving. Then, Samsung Kies prepares to upgrade firmware and download the latest firmware version. Then, Enter your S/N (Serial number) and click OK. Click Tools > Firmware Upgrade and Initialization. Get your Samsung phone or tablet connected with a USB port. Power off your Samsung phone or tablet and pull out the battery and note the S/N (Serial Number). To fix it, first of all, make sure you have installed the latest version of Samsung Kies on your PC. Please select recovery mode in Kies & try again"? Kies says "Firmware upgrade encountered an issue. Kies says "Your device's current firmware version is not supported to update firmware via Kies"Īnswer: Download your Samsung device firmware and flash it through Odin. Select the items you're going to back up. Note: Before the update, you'd better backup data on your Samsung phone or tablet. Please be sure not to disconnect your Samsung phone or tablet before the update is completed. Tick Allow saving or Proceed without saving. A dialog pops up, and you should tick I have read all of the above information. Click Basic information > Firmware upgrade. Your Samsung phone or tablet will be quickly recognized. Run Samsung Kies on the computer and connect your Samsung phone or tablet with a USB cable. Then, move to the next step on update firmware. By doing this, the firmware will be automatically downloaded when a higher version is available. In the Samsung installation wizard, go to Tools > Firmware upgrade settings > Latest firmware auto-download. Then, click OK.īefore updating your Samsung phone or tablet firmware, you can make an auto-download setting. You can also click Check for updates to search whether there is an updated version. Go to Update and tick Notify when updates are available. Clicking Tools > Preference to bring up the preference dialog. The following tutorial shows you how to make it step by step. Have no idea about how to update desktop Samsung Kies? Take it easy. Then, Samsung Kies will automatically initialize connection history, reinstall device drivers, and diagnose miscellaneous errors. In the Samsung Kies connection wizard, click Troubleshooting connection window > Start. Samsung Kies detects your Samsung phone or tablet, but it keeps displaying "Connecting"?Īnswer: Disconnect your Samsung phone or tablet. Then, download and install the latest version of JAVA. Click the Processes tab and find the Kies process. In the drop-down menu, click Start Task Manager. It's stuck at a part of the installation that says "Installing Hotfix…"?Īnswer: On your computer, right-click taskbar. Have a look at what problems or issues you may meet and the answers.Īnswer: Disconnect your Samsung phone and tablet during the installation process. Get an error when trying installing Samsung Kies on PC? Your Samsung Kies not connecting? Don't worry. Samsung Kies installation and connection problems and how to fix them To use this way, you'd better click Wi-Fi Connection Set-up Guide, a button in the Samsung Kies window before your Samsung phone or tablet is not connected.Ģ. Only some limited Samsung mobile models are allowed to do that on Windows 7 and Windows XP computers. When Samsung Kies successfully detects it, it will be shown in the Samsung Kies window. Just plug into a USB cable to the Windows computer to get your Samsung phone or tablet connected. You can make it either with a USB cable or via a wireless connection.Īll supported Samsung mobile model can use this way. Here're two ways to install Samsung Kies. Then, connect your Samsung Kies to the computer. exe file to install Samsung Kies on the computer. Tutorial on Samsung Kies installation and connectionĪfter the downloading process is finished. Part 2: How to Install and Connect Samsung Kies and Issues 1. Windows 7, 8 OS N, KN: Windows Media Feature Pack "Media Feature Pack" is available from the Microsoft homepage. Windows XP: Windows Media Player 11 or above, Net Framework v3.5 SP1 or later, Windows Media Player 11 or later DirectX v9.0 or later Intel Core i5 3.0 GHz or above (recommended) Intel Pentium 1.8 GHz or greater (Intel Core 2 Duo 2GHz recommended) Thus, please go to the official Samsung website for checking or check here. That's because they're two versions available for Windows computer, one is Kies, the other is Kies 3. To get Samsung Kies downloaded, first of all, you should check your Samsung mobile model. Check your Samsung mobile model before downloading
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